How long does it take to hear back about an inquiry?
While I try my best to respond as quickly as possible, it could take up to 3 days to hear back from me. If you have not heard anything within 3 days, you can contact me/message me again to make sure I received it. 

How soon do I need to place an order?
The sooner you place an order the better. 1 month before your occasion is best. It gives me time to plan, order, and design. If I do not get 1 months notice, I may or may not be able to complete order and a rush fee may be applied. 

When do I pay for my order?
 Payment will be accepted when I reach out to confirm your order. Payment ensures your order is confirmed and will be put down in my books. 

How do I know when my order is confirmed?
When you inquire about an order, I will reach out to you to confirm your order. Once payment is accepted, your order has been confirmed.

Do you offer refunds?
Yes! As long as I have a week (or more) in advance, so that I have not yet started the order. If I have already started the order, a refund may not be given. 

Can I cancel my order?
Our cancellation policy follows a one week in advance cancellation. This is to ensure that I have not already started on the order. If you cancel with a week's advance, you will be fully refunded. If you cancel later than a weeks' notice, you may be charged a fee. 

How do I inquire about an order?
Fill out the inquiry form with details about your order. I will contact you when I receive the inquiry.

What are the prices of your cookies?
Pricing is per dozen and can be found on my pricing guide.

Do you ship?
No, not at the moment!

Do you deliver?
Yes I deliver for a fee. Delivery fee depends on location for gas/mileage.